Payors

At BMC PHARMACY, we understand the critical role payors play in ensuring timely, cost-effective access to specialty medications. Our team works closely with insurance providers to streamline approvals, reduce delays, and support optimal therapeutic outcomes that include:

• Through education, timely intervention, and consistent follow-up, we support patients in effectively managing their health. Our clinical counseling services offer valuable insight into adherence, equipping patients with practical tools to reduce medication errors and ensure continuity of care. By helping individuals understand how to use their medications correctly, we empower them to manage symptoms and prevent complications—strengthening our role as a trusted resource for both patients and healthcare providers. This collaborative approach fosters lasting relationships and reinforces our commitment to safe, structured therapy. Our compliance and education program is designed to deliver measurable clinical outcomes.
• To control the waste of medication, we offer clinical refill reminders depending on therapies on a continuous basis. We do not ship until we have confirmed a need and consistently offer our patients counseling. Our staff is highly trained to proactively minimize waste by asking the right questions when contacting patients for adherence needs.
• Consistently capturing changes in clinical demographics, we offer unique de-identified data reports that allow us to provide insight into the changing pharmaceutical market.

For Manufacturers:

• Communication
  Our high-touch, patient-centered care model is designed to enhance communication and educate our patients on their therapies. Counseling, refill reminders, and regular patient contact allow us to optimize patient medication utilization and thus improve compliance and adherence rates.
• Reporting
  With individualized weekly reports, we track trends in prescriptions and renewals to provide insight into current care models.
• Insurance Coverage
  Our administrative staff works directly with physicians to expedite the prior authorization processes with PBMs. With immediate access to electronic forms, we work directly with physicians to provide real-time results. We provide constant support through the approval process.
• Compliance and adherence
  We offer an array of tools to aid in medication therapy management:
  • Refill reminders
  • Customized packaging
  • Counseling and support
  • Educational information
  • Monthly wellness checks